The Ontario government’s emergency stay- at- home order to battle the spread of the COVID-19 virus.is having a direct impact on the mental health of many people – especially those  who were already struggling. 

Further measure to slow the spread of the virus may increase isolation and loneliness for many and could worsen stress or symptoms of depression and anxiety.

Recent reports have also indicated that substance abuse has increased and continues to be on the rise.

The Canadian Mental Health Association, York Region and South Simcoe has responded by introducing a dedicated support counselling telephone line for residents of the region who may be experiencing stress, low mood, loneliness, or are overwhelmed by the current situation. 

The line operates Monday to Friday and is free of charge.

There is no referral required and there is no wait list. 

“We want people to know that CMHA York Region and South Simcoe is here for you,” said CEO, Rebecca Shields. “As an essential service, we’ve been innovative from the very beginning of this pandemic and have shifted many programs to virtual where possible. Our supportive phone line is a fantastic fee resource for anyone in the region who is looking for help with coping for the very real stress caused by the pandemic, or simply needs someone to talk to right now.”   

Phone counsellor Lisa Wood said she has spoken to everyone from seniors in long-term care homes who feel scared and lonely, to those with pre-existing conditions. She has spoken to people who have never experienced a mental health challenge before but find themselves overwhelmed with anxiety about the pandemic and the long winter months ahead.

“I tell callers, ‘it’s my first pandemic too, but we can get through this if we do it together,” Ms. Wood said. 

The supportive counselling line is open Monday to Friday, 8:30 a.m. to 4:30 a.m.

It can be reached at 1-866-345-0183.